We hope we see again, perhaps in off season maybe September or October? When the weather is usually mild and the beach not so crowded with events. We understand it has limits, but encourage our guests to come and enjoy our downstairs blocked out balcony outside the lobby doors. We are sorry you were disappointed with our walk out balcony. We are always in process to upgrade and improve our ability to provide overwhelming service to our guests. We try to provide the best options when booking direct with us to give you the type of room you are looking for. We apologize for the confusion of booking your room. However, we understand that it can interrupt a hoped for beach memory. Runners/walkers that participate practice for this event and it is exciting to see the completion of each person as they and their teams cross the finish line. While we understand you frustration of not having an "open" ocean view, we hope that you would understand this is an annual event planned by the State of Oregon and is international in its response. ![]() ![]() I would have booked with a different hotel.ĭear Guest, Thank you for your review. We enjoyed the pool and I would have zero complaints had I been informed that our ocean view that I paid (ALOT) extra for would be blocked for our entire stay. She gave me two different stories and then some. I do not trust whoever I talked to on the phone both times I called to book. I cancelled my reservation and switched rooms with no problem. Since I was paying for a more expensive room, I had to cancel my reservation and then book a different room and the room I wanted might be booked by then. I also couldn't switch to another room because the payment didn't transfer. I called and was told I couldn't have the AAA rate but could get 10% off. When I looked a couple weeks ago, there was a AAA posted on line again. When I called to book, I was told there was no AAA rate during summer months. When I originally looked into the room, there was a AAA rate. It clearly had been recently updated although not thoroughly. Otherwise, the employees (except the woman I booked with on the phone) were outstanding. There was only one plug in we could use near the bed. I was not told the balcony is just for looks (I saw that as a response in another post). I was not told our view would be blocked. ![]() We couldn't see the ocean and sand over the tents, trucks, and containers in front of our window of our "ocean view" room. I wanted to be where he could point to what he wanted to do or where I could point to what we were going to do. My 4 year old nephew is autistic and non verbal. The balcony is less than 2 feet wide, so you can't sit on the deck. We have never stayed on the prom before, but I've always wanted to, so after 30 years, I thought I'd splurge and get what I wanted the most. Seaside apparently has an even this week, so don't pay extra for a view. I paid for an ocean view that was blocked by tents.
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